Frequently Asked Questions

Still have questions?
Take a look at the FAQ or reach out anytime.

  • Seeking counselling is not a sign of weakness—it’s a sign of self-awareness. You don’t have to wait until things get “bad enough.” If something is affecting your wellbeing, it’s reason enough. Many people use counselling as a way to understand themselves better and improve their quality of life.

    Emotional & Mental Signs

    • You feel overwhelmed, anxious, low, or numb most of the time

    • Your emotions feel intense, confusing, or hard to control

    • You experience persistent sadness, irritability, or mood swings

    • You’re stuck in negative thought patterns or harsh self-criticism

    • You feel lost, empty, or disconnected from yourself or others

    Behavioural & Lifestyle Signs

    • You’re withdrawing from friends, family, or activities you used to enjoy

    • Changes in sleep, appetite, or motivation that don’t seem to pass

    • You rely on unhealthy coping strategies (e.g., overworking, substances, avoidance)

    • You keep repeating the same unhelpful patterns in relationships or life decisions

    Stress, Trauma & Life Changes

    • You’re dealing with grief, loss, trauma, or a major life transition

    • Stress from work, school, family, or relationships feels unmanageable

    • Past experiences continue to affect you in the present

    • You’re struggling with identity, self-esteem, or purpose

    Relationship Signs

    • Ongoing conflict, communication problems, or trust issues

    • Difficulty setting boundaries or saying no

    • Feeling misunderstood, unheard, or emotionally unsafe with others

    Internal Signals That Matter

    • You often think: “I should be coping better than this”

    • You feel like talking to someone neutral and non-judgmental would help

    • You’re curious about yourself and want personal growth or clarity

  • The “right” counsellor is not necessarily the most experienced or popular one—it’s the one you feel comfortable opening up to and growing with.

    Do they have experience with what you want help with? (e.g., anxiety, depression, trauma, relationships, ADHD, grief)

    Have they worked with clients who have similar concerns?

    What is their therapeutic approach – Person Centred, Cognitive Behavioural Therapy, Psychodynamic Therapy. At Ormskirk Counselling, we work in a pluralistic way, which is a mix of the above. This emphasises a collaborative and flexible dialogue which encourages autonomy and trust.

    Is the counsellor the right fit for you?

    • Do you feel listened to and respected?

    • Do they seem non-judgmental and empathetic?

    • Can you imagine being honest with them?

    If you don’t feel safe or understood after a few sessions, it’s okay to switch.

    Practical Considerations

    • Location: In-person vs. online

    • Availability: Do their hours fit your schedule?

    • Cost: Fees, insurance coverage, sliding scale options

    • Session length & frequency

    These factors affect whether therapy is sustainable long-term.

    Communication Style

    • Do they explain things clearly?

    • Are they collaborative or more directive?

    • Do they welcome questions and feedback?

    Therapy works best when it feels like a partnership, not a hierarchy.

    Red Flags to Watch For

    • Guarantees of quick or “cure-all” results

    • Dismissing your concerns or emotions

    • Poor boundaries or oversharing

    • Lack of clarity about confidentiality

  • A first counselling session is mainly about getting to know each other and setting the foundation for future work. It’s usually gentle, structured, and at your pace—nothing too intense unless you want it to be.

    Here’s what typically happens:

    1. Introductions & practical details

    The counsellor will explain:

    • Their role and approach

    • Confidentiality (and its limits, e.g. safety concerns)

    • Session length, frequency, fees, and cancellation policies
      This is also your chance to ask any questions about how counselling works.

    2. Why you’re coming to counselling

    You’ll be invited to talk about:

    • What brought you to counselling now

    • Any specific problems, feelings, or situations you’re dealing with
      You don’t need to have a clear story or say everything perfectly—many people feel unsure at first, and that’s completely okay.

    3. Your background (only what feels relevant)

    The counsellor may ask about things like:

    • Current life situation (work, relationships, stressors)

    • Mental or physical health history

    • Previous counselling or therapy experiences
      You’re always allowed to say “I’m not ready to talk about that yet.”

    4. What you’d like from counselling

    Together, you might explore:

    • What you’re hoping will change or improve

    • Short-term or long-term goals (these can evolve over time)
      Some people don’t know their goals yet—that’s normal and can be worked out later.

    5. How it felt & next steps

    Near the end, the counsellor may ask:

    • How the session felt for you

    • Whether you’d like to continue
      They might suggest a focus for future sessions or simply agree to keep exploring things together.

    What it’s not

    • You won’t be forced to disclose trauma or painful details

    • You won’t be judged or “analysed”

    • You don’t need to perform, impress, or say the “right” things

    How people often feel afterward

    Many people leave feeling:

    • Relieved or lighter

    • Tired or emotional

    • Unsure but curious
      All of these reactions are normal.

  • Short answer: it depends—on what you’re working on, the type of therapy, and your goals. Here’s a realistic breakdown most people find helpful:

    Typical timelines

    • A few sessions (2–6 weeks)
      For very specific, short-term goals (stress around a situation, decision-making, coping skills).

    • Short-term therapy (8–20 sessions / ~2–6 months)
      Common for anxiety, mild–moderate depression, relationship issues, or skill-based approaches (like CBT).

    • Medium-term therapy (6–12 months)
      Often needed for deeper patterns, ongoing anxiety/depression, grief, or life transitions.

    • Long-term therapy (1+ years)
      Useful for trauma, complex PTSD, personality patterns, long-standing relationship or self-esteem issues.

    Other factors that affect length

    • Therapy type (some are designed to be brief; others are exploratory)

    • Session frequency (weekly vs. biweekly)

    • Your goals (symptom relief vs. deep personal change)

    • Life stability (crises can extend therapy)

    • Therapist fit (good fit = progress faster)

    Important to know

    Therapy isn’t usually “all or nothing.” Many people:

    • Start weekly, then taper off

    • Take breaks and return later

    • Use therapy as needed at different life stages

  • Costs can be varied depending on various factors. 
    Ormskirk Counselling is new to the area in 2026, so we are offering our first 26 clients the opportunity to receive ALL their sessions at £40. Book 10 sessions and pay £360.